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+27(0) 21 761 8162 quinton@africaexploresafaris.com

Detailed description of goods and/or services
Africas Child Safaris is a business in the tourism industry that markets luxury African safaris.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within . . . . days and delivery confirmed by way of . . . . . . (for e.g booking number / booking voucher etc). Must mention the use of courier and/or postal services and associated costs, if applicable.

Return and Refunds policy
The provision of goods and services by Africa’s Child Safaris (Pty) Ltd (ACS) is subject to availability. In cases of unavailability, ABC will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. (If appropriate – provide details of your policy regarding damaged goods). Also mention guarantees, warranties, etc.

Customer privacy policy
Africa’s Child Safaris (Pty) Ltd (ACS) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa and MasterCard credit cards or by bank transfer into the Africa’s Child Safaris (Pty) Ltd (ACS) bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for ABC via PayGate (Pty) Ltd who are the approved payment gateway. PayGate is a licensed System Operator with the Payments Association of South Africa (PASA). PayGate is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to
www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Africa’s Child Safaris (Pty) Ltd (ACS) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
Africa’s Child Safaris (Pty) Ltd (ACS) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery ofgoods.

Country of domicile
This website is governed by the laws of South Africa and Africa’s Child Safaris (Pty) Ltd (ACS) chooses as its ‘domicilium citandi et executandi’ for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation
Africa’s Child Safaris (Pty) Ltd (ACS)may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Africa’s Child Safaris (Pty) Ltd (ACS),  based in South Africa, with registration number . . . . . . . . . . . . . . . . . and . . . . . .
Director(s)/Member(s)/Owner(s))

Africas Child Safaris
Support tel: +27(0) 21 761 8162
Support email: quinton@africaschild.co.za

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